Frequently Asked Questions

How to Buy Tickets

By Phone

Call Telecharge at
800-447-7400

Buy Online

Click a performance on the calendar, or visit Telecharge.com

In Person

Cort Theatre
138 West 48th Street
New York, New York 10036

Ticketing Questions

Monday – Saturday: 10am – 8pm
Sunday: Closed (Beginning March 1: Noon – 6pm)
View map and directions

For the very best seats, look for Premium Tickets. These are located in the front, center sections of the Orchestra and Mezzanine and are often available when other seats are sold out.

Be sure to buy tickets from our official ticketing representatives to avoid overpriced or counterfeit tickets. Buy tickets online at Telecharge.com: Click Here or call 800-447-7400. For information about groups of 10 or more persons: Click Here or call 866.302.0995.

Buy tickets online at Telecharge.com or call 800-447-7400. You can also visit the Cort Theatre box office Monday – Saturday: 10am – 8pm. The box office is currently closed on Sunday (beginning March 1: Noon – 6pm). View map and directions.

For information about groups of 10 or more persons, click here or call 800-447-7400.

The performance schedule varies. Click here for our ticket page to view the full performance calendar.

The Cort Theatre does not provide ticket refunds or exchanges.

A rush or lottery policy for The Minutes has not been announced.  Please follow us on Twitter for updates on a rush or lottery policy.

General Show Information

The Minutes is recommended for ages 14 and up.

Photography, video, and sound recordings of any kind are strictly prohibited during the performance.

1 hour and 30 minutes with no intermission.

While some actors may stop to sign autographs and take photos at the stage door, there is no guarantee that you will be able to meet the cast of The Minutes after the show.

Venue Information

The Cort Theatre provides accommodations for patrons who are blind, deaf, partially sighted, and/or have hearing loss. The theatre provides infrared assistive listening devices for every performance at the theatre. In addition, beginning four weeks after a show’s official opening night performance, hand-held audio description devices and hand-held captioning devices are available, and there is unlimited access to downloadable audio description and/or captioning for personal mobile devices free of charge. (Hand-held devices are limited, although additional devices can be obtained with at least twenty-four hours’ notice.) If you have questions, contact Shubert Audience Services at 212-944-3700 or audienceservices@shubertorg.com. There is also a representative at the Shubert Audience Services kiosk at every performance to assist any patron with any of our devices, software, or technology.

There is no dress code at the theatre. For all performances, attire should be comfortable and appropriate for the occasion. The theatre is air-conditioned during the summer months.

Animals are not permitted in the theatre, but an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.

The Cort Theatre is located at 138 West 48th Street (between 6th and 7th Avenues), New York, NY 10036. View map and directions.

Box Office Hours:
Monday – Saturday: 10am – 8pm
Sunday: Closed (Beginning March 1: Noon – 6pm)

If you have lost something at the theatre, please call 212-575-9200.

Theatre is not completely wheelchair accessible. There are no steps into the theatre.

Orchestra Location:
Seating is accessible to all parts of the Orchestra without steps.

Mezzanine Location:
Up 2 flights of stairs. Please note: On the Mezzanine level there are approximately 2 steps down per row. Entrance to Mezzanine is behind Row H.

Balcony Location:
Up 3 flights of stairs. Please note: On the Balcony level there are approximately 2 steps down per row. Entrance to Balcony is behind Row F.

Handrails:
Available at the end of every stepped seat row in the Mezzanine and Balcony.

Wheelchair | Companion Seat Locations:
Orchestra: N22 | N20, O20 – 22; P104 | P105, O104 – 105; P108 | P107, O107 – 108; P110 | P111, O109 – O112; P4 | P6, O2 – 4; P3 | P5 – 9

Aisle Seat with Folding Armrest | Companion Locations:
Orchestra: O112 | O111; M24 | M22; P24 | P22

Elevators/Escalator
None Available

Payphone
In Ticket Lobby (Accessible at 54″, with shelf and utility outlet.)

Restroom
Not wheelchair accessible. Restrooms located down 1 flight of 19 steps.
If you need wheelchair accessible restrooms you can use the ones in the Renaissance Hotel mezzanine level (7th Avenue and 48th Street).

Water Fountain
Accessible fountain located in the lobby of the Cort.

Security

For the protection of our patrons and theatre, managers are on duty during all performances.

All patrons will be screened prior to entering the theatre. Please see below for a list of prohibited items.

Prohibited Items
Do not carry any of these items into the security screening area. Items that are confiscated will not be returned. If you are unsure about any item, do not bring it to the theatre.

  • All weapons are strictly prohibited, including but not limited to: firearms, ammunition, knives, swords, scissors, OC spray (mace), any dangerous items, and weapons of any kind
  • Outside food or beverage
  • Large professional cameras or video recording equipment
  • Flashlights or laser pointers
  • Illegal substances
  • Noise making devices or fireworks

The Cort Theatre has the right to refuse entry if any of the above is not adhered to.